Privacy Policy

Effective Date: 10 July, 2025

This Privacy Policy explains how we collect, use, and protect the personal information you provide to Zcent when you visit our website or purchase from us.

By accessing our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We collect the following types of personal information:

• Your name, phone number, and address when placing an order
• Your email address (if provided voluntarily)
• Order details, such as product selection and payment method
• Website usage data (via cookies or analytics tools)

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2. How We Use Your Information

Your information is used to:

• Process and deliver your orders
• Send order confirmations and delivery updates
• Respond to your inquiries or customer support requests
• Improve our website and marketing performance
• Occasionally send promotional offers (if opted in)

We do not sell or rent your information to any third party.

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3. Payment Information

All online payments are handled securely by third-party payment gateways (such as bKash, Nagad, SSLCommerz, etc.).
Zcent does not store or access your full card or payment details at any time.

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4. Cookies and Tracking

We may use cookies and similar tools to:

• Analyze traffic and user behavior on our site
• Remember your preferences (like language or cart items)
• Improve your shopping experience

You can disable cookies through your browser settings if you prefer.

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5. Information Security

We use industry-standard security measures to protect your data, including:

• SSL encryption for website transactions
• Limited access to customer data by authorized staff only
• Secure password protection and firewall measures

Despite our efforts, no method of data transmission over the Internet is 100% secure.

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6. Your Rights

You have the right to:

• Request access to your personal information
• Ask us to correct or delete your data
• Opt out of receiving marketing communications at any time

You can do so by emailing us at zcentperfume@gmail.com or contacting us through our social media channels.

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7. Data Retention

We retain your order and contact information only as long as necessary to fulfill the purpose for which it was collected, or as required by law.

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8. Children’s Privacy

Our website is not intended for use by children under 13 years old. We do not knowingly collect personal data from minors.

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9. Policy Updates

Zcent may update this Privacy Policy from time to time. When we do, we will post the updated version with a new “Effective Date” at the top.

Continued use of our website after such updates constitutes your acceptance of the new terms.

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10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

📧 Email: zcentperfume@gmail.com
📞 Phone: +8801815004488
🌐 Website: www.zcent.com.bd