Effective Date: 10 July, 2025
At Zcent, we aim to deliver your fragrances safely and quickly across Bangladesh. This policy outlines our shipping process, delivery times, and charges.
đĻ 1. Order Processing Time
- Orders are processed within 1â2 working days after confirmation via phone or SMS.
- Orders placed after 6:00 PM will be processed the next business day.
- Orders are not processed on Fridays or public holidays.
đ 2. Delivery Coverage
We deliver all over Bangladesh using trusted local courier partners.
- Inside Dhaka: 1â3 working days
- Outside Dhaka (District/Thana level): 2â5 working days
Delivery times may vary during festival seasons, strikes, or natural disruptions.
đŗ 3. Delivery Methods & Charges
| Location | Delivery Time | Delivery Fee |
|---|---|---|
| Inside Dhaka | 1â3 working days | ā§ŗ60 |
| Outside Dhaka | 2â5 working days | ā§ŗ120 |
| Remote/Rural Areas | 3â7 working days | May vary (ā§ŗ150â200) |
All charges are clearly shown at checkout before order confirmation.
đ° 4. Cash on Delivery (COD)
- We offer Cash on Delivery across most serviceable areas.
- Please keep the exact amount ready when receiving your parcel.
- If a customer repeatedly refuses COD parcels without reason, future orders may require pre-payment.
𧞠5. Tracking Your Order
Once your parcel is dispatched:
- You will receive a tracking code via SMS or WhatsApp
- You can track your shipment using the courierâs tracking portal
- You may also contact our support team to get live updates
â 6. Delays or Failed Deliveries
Delays may occur due to:
- Natural disasters or weather disruptions
- Courier service overload during Eid or special campaigns
- Incorrect/incomplete delivery address
Please ensure your address and phone number are accurate when placing the order.
đĻ 7. Multiple Items in One Order
- If your order contains multiple perfumes or bundles, they will be shipped together in one package (unless otherwise requested).
- We use bubble wrap and secure boxes to ensure product safety.
đŦ 8. Need Help?
For any shipping-related issues, delayed deliveries, or urgent updates, reach out to us:
đ§ Email: zcentperfume@gmail.com
đ Phone: +8801815004488
đ Facebook Page: https://www.facebook.com/zcentperfume/
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|---|---|
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đŗ ā§Ē. āĻĒā§āĻŽā§āĻ¨ā§āĻ āĻĒāĻĻā§āĻ§āĻ¤āĻŋ
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Effective Date: 10 July, 2025
At Zcent, we aim to deliver your fragrances safely and quickly across Bangladesh. This policy outlines our shipping process, delivery times, and charges.
đĻ 1. Order Processing Time
- Orders are processed within 1â2 working days after confirmation via phone or SMS.
- Orders placed after 6:00 PM will be processed the next business day.
- Orders are not processed on Fridays or public holidays.
đ 2. Delivery Coverage
We deliver all over Bangladesh using trusted local courier partners.
- Inside Dhaka: 1â3 working days
- Outside Dhaka (District/Thana level): 2â5 working days
Delivery times may vary during festival seasons, strikes, or natural disruptions.
đŗ 3. Delivery Methods & Charges
| Location | Delivery Time | Delivery Fee |
|---|---|---|
| Inside Dhaka | 1â3 working days | ā§ŗ60 |
| Outside Dhaka | 2â5 working days | ā§ŗ120 |
| Remote/Rural Areas | 3â7 working days | May vary (ā§ŗ150â200) |
All charges are clearly shown at checkout before order confirmation.
đ° 4. Cash on Delivery (COD)
- We offer Cash on Delivery across most serviceable areas.
- Please keep the exact amount ready when receiving your parcel.
- If a customer repeatedly refuses COD parcels without reason, future orders may require pre-payment.
𧞠5. Tracking Your Order
Once your parcel is dispatched:
- You will receive a tracking code via SMS or WhatsApp
- You can track your shipment using the courierâs tracking portal
- You may also contact our support team to get live updates
â 6. Delays or Failed Deliveries
Delays may occur due to:
- Natural disasters or weather disruptions
- Courier service overload during Eid or special campaigns
- Incorrect/incomplete delivery address
Please ensure your address and phone number are accurate when placing the order.
đĻ 7. Multiple Items in One Order
- If your order contains multiple perfumes or bundles, they will be shipped together in one package (unless otherwise requested).
- We use bubble wrap and secure boxes to ensure product safety.
đŦ 8. Need Help?
For any shipping-related issues, delayed deliveries, or urgent updates, reach out to us:
đ§ Email: zcentperfume@gmail.com
đ Phone: +8801815004488
đ Facebook Page: https://www.facebook.com/zcentperfume/